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Privacy Policy Agreement

Effective Date: 2023-06-01

Welcome to Cincinnati Paper Roll (“Company,” “we,” “us,” or “our”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy Agreement explains how we collect, use, disclose, and protect your information when you interact with our services, including our website, products, and any other services we provide (collectively, the “Services”). Please read this Privacy Policy Agreement carefully to understand our practices regarding your information and how we will treat it.

Information We Collect

Information You Provide to Us: When you use our Services, we may collect personal information that you voluntarily provide, such as your name, email address, phone number, and any other information you choose to provide.

Information Collected Automatically: We may automatically collect certain information about your device and usage of our Services, such as your IP address, browser type, operating system, referring URLs, and interactions with our website. This information helps us analyze trends, administer the website, and improve our Services.

Cookies and Similar Technologies: We may use cookies and similar technologies to collect information about your browsing activities, preferences, and other usage statistics. You have the option to disable cookies through your browser settings, but please note that doing so may limit certain functionalities of our Services.

Use of Information

We may use the information we collect for various purposes, including:

  • Providing and maintaining our Services
  • Communicating with you about your inquiries, orders, and account
  • Responding to your comments, questions, and requests
  • Sending you promotional emails and other marketing communications
  • Conducting research and analysis to improve our services
  • Detecting and preventing fraudulent or illegal activities
  • Complying with legal obligations

Sharing of Information

We may share your information with third parties in the following circumstances:

  • With your consent or at your direction
  • With our service providers who assist us in operating and improving our Services
  • In response to a subpoena, court order, or other legal process
  • To protect the rights, property, or safety of Cincinnati Paper Roll, our users, or others
  • In connection with a merger, acquisition, or sale of all or a portion of our assets, subject to appropriate confidentiality measures

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

You may choose not to provide certain personal information, but this may limit your ability to use certain features of our Services.

Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete it.

Third-Party Links

Our Services may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top of this page indicates when this policy was most recently updated.

Security

Cincinnati Paper Roll takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the webpage.

Acceptance of Terms

By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our site. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree with and accept such changes.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number, or mailing address.

Email: [email protected]

Telephone Number: 513-326-0333

Text Number: 513-910-4222

Mailing Address:

Cincinnati Paper Roll

4740 Dues Dr. Unit L

Cincinnati, OH 45246

Domestic Shipping Policy

Shipment Processing Time

All orders are processed within 1-2 business days. If Cincinnati Paper Roll is experiencing a high volume of orders causing delays, these changes will be communicated.

Delivery Rates

Local delivery 1-2 business days after order is placed. We do not currently deliver to areas outside of Cincinnati, Dayton, and Northern Kentucky.

Delivery Fee for orders over $100 – FREE

Delivery Fee for orders under $100 – $8.00, or more based on location.

Delivery Fee for Common Carrier (UPS/Fedex/LTL) based on actual listed rates of the carrier.

Return Policy

Thank you for purchasing our products at www.cincinnatipaperroll.com operated by Cincinnati Paper Roll. We offer a 100% guarantee of satisfaction, or else you may return your product for a full refund*. 

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you used during the purchase. For credit card payments, it may take 5-10 business days for a refund to show up on your credit card statement.

If anything is unclear or you have more questions, feel free to contact our support team.

*Special order items are non-refundable.